Cookie Policy

Background: Simple Design Works Limited understands that you care about how we collect cookies from you. We respect and value the privacy of all our customers and will only collect and use cookies in ways that are described here, and in a way, that is consistent with our obligations and your rights under the law.

 

1. What are cookies?

We and our business partners collect information about your use of our website through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests.

 

2. What Cookies Are Used On This Website?

The cookies we and our business partners use cookies on this website. They are broadly grouped into the following categories:

 

a) Essential – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. Our website might not function properly for you without cookies.

 

b) Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

 

c) User Cookies – We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are presented with the same content.

 

d) Social Sharing – We use third party cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about us. Please see our “Third Party Cookies” section below for more details.

 

e) How can you reject or OPT-OUT - If you do not wish cookies to be stored on your machine, you can do the following:

Delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit http://www.allaboutcookies.org/.

Please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.

Please be aware that disabling cookies may affect the functionality of this website.

 

3. Third Party cookies:

Some of the cookies described in the “What Cookies are used on this Website” section above are stored on your machine by third parties when you use our website. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the third party’s individual privacy policy listed below:

 

a) Third Party: Google

Type of cookies: Analytics – Google provides data about the visits made to our website.

User – Google use cookies to help protect your privacy and help ensure your browsing activities remain safe.

More information and how to opt-out: http://www.google.co.uk/intl/en/policies/privacy.

 

b) Third Party: Hotjar

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

 

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website: http://www.w3.org/Security/Faq/wwwsf2.html#CLT-Q10.

 

We may update this policy from time to time so you may want to check it each time you visit our website. We last changed this policy on 24th May 2018.

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